Shipping policy
Shipping Policy
Thank you for choosing Ambati. We are committed to delivering every order safely, securely, and on time. Please review our shipping policy below.
Order Processing
- All orders are carefully inspected and processed before shipment.
- Ready to ship jewelry is typically dispatched within 2 to 5 business days after payment confirmation.
- Made to order, customized, or engraved jewelry may require 7 to 21 business days for production before shipping.
- Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Methods
We partner with trusted courier services to ensure your Ambati jewelry arrives safely and securely.
- Domestic Shipping: Estimated delivery within 2 to 7 business days after dispatch.
- International Shipping: Estimated delivery within 7 to 15 business days, depending on the destination and customs clearance.
Delivery times are estimates and may vary due to weather conditions, courier delays, customs processing, or other unforeseen circumstances.
Shipping Charges
- Free standard shipping is available on eligible orders.
- Any applicable shipping charges will be displayed during checkout before payment.
- Expedited shipping options may be available at an additional cost.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. You can use this information to monitor your shipment until delivery.
Secure Packaging
Every Ambati jewelry piece is carefully packaged in a premium jewelry box with protective packaging to help ensure it arrives in perfect condition. High value shipments may require a signature upon delivery for added security.
Delivery Address
Please ensure your shipping address is accurate and complete before placing your order. Ambati is not responsible for delays or additional charges resulting from incorrect or incomplete shipping information.
International Orders
International shipments may be subject to customs duties, import taxes, or other local fees imposed by your country's customs authorities. These charges are the responsibility of the customer and are not included in the purchase price or shipping fee.
Lost, Stolen, or Damaged Packages
If your package is lost, damaged, or arrives with visible signs of tampering, please contact our customer support team within 48 hours of delivery. We will work with the shipping carrier to investigate and resolve the issue as quickly as possible.
Delivery Delays
While we strive to meet all estimated delivery times, unexpected delays may occur due to courier operations, customs inspections, weather conditions, or other circumstances beyond our control.
Contact Us
If you have any questions regarding shipping, delivery timelines, or your order status, please contact our customer support team. We are always happy to assist you and help ensure a smooth Ambati shopping experience.